We rented the buggy through TripAdvisor only because that's how we heard about it. We were instantly contacted by Aaron (via text) and he was super friendly and welcoming. He provided 2 beach chairs, 4 beach towels, umbrella, a soft cooler, and Bluetooth speaker free of charge. On the day of our rental, Aaron dropped off the buggy at the front of our hotel and picked it up at the end of the 8-hour rental, which made the rental even more convenient than expected. He gave us a map and took the time to go over some must-see spots. We literally drove all day all over the west side of the island and had so much fun. I must say that while we really enjoyed the buggy and would definitely rent again next time we're on the island, Aaron's awesome customer service and friendly personality left a lasting impression and is the reason I'm writing this review. If you're on the island, spend a day or two in a buggy touring the island. It'll be one of your most fun memories.